Had a shipping issue and the first part was lost. GL Robotics quickly sent another after I emailed them. It works flawlessly! Extremely happy to have this printer up and running!
I ordered a Mingda hot end. When it arrived one of the wires to the tiny connector was broken off at the connector. I sent an email, no response. Customer feedback is my last avenue it seems.
Hi Ron, we're sorry to hear about the issue with your hot end and the lack of response. We are sending you a new one we just forgot to tell you.
Too big I does not fit any door in my house. I took a saw to it and modified it to fit. Would have been a lot better if it had had a bungee attached to it to connect to the hedge
Mr. Graydon, This product is designed for Hotels and offices with larger fire proof doors. These are the markets we are focused on with this product and didn't realize the general public would find these in a search. Based on your email address we thought you were using it at the office. They will not fit on household doors. I will update our description to emphasize their purpose. I apologize you had to modify them to fit.